What is Hosted Telephony?

Firstly, let’s get to grips with the common aliases of hosted telephony. Below are examples of other names that hosted telephony is known as. It’s easy to feel uncomfortable when digesting all these new terms. Luckily, they all mean the same thing. Here’s just a few to get you started:

  • Cloud PBX
  • Cloud Phone System
  • Hosted Voice
  • Hosted PBX
  • Cloud Telephony
  • VoIP
  • Hosted VoIP
  • Various other in-house favourites

By telephony, we are referring to traditional phone system functionality such as transferring calls, call diversion or more enhanced functionality like call flipping to a mobile. The hosted element refers to, quite simply, a telephone system hosted in a cloud.